What do you need from me?
Your store URL for the free check. If you continue, we also need your brand name and trademark details, your official domains and authorised stockists, and your signed authorisation.
Which platforms do you file on?
For look-alike stores: the web host, the domain registrar and Shopify where the store runs on it. For listings and ads: Meta (Facebook and Instagram, including ads), Amazon, eBay, Temu, Walmart and the Taobao group, where each platform's own rules accept a filing from an authorised agent. Walmart needs you to add us in its Brand Portal.
How fast do you file?
First filings within 2 business days of your signed authorisation. How quickly a platform acts after that is the platform's call, and we send you its confirmation when it does.
What if a hit turns out to be a genuine reseller?
We drop it. Every hit is checked against the official domains and stockists you give us, and genuine resale is never filed on. If you tell us a seller is authorised, they go on your list.
Can I cancel any time?
Yes. Month-to-month. Cancel any time, no annual contract, no lock-in. Free re-file if a removed item comes back within 30 days. Pay on removal has no monthly fee to cancel. The details are on the refunds page.
What counts as a removal?
A listing, ad or store the platform has taken down or disabled after our filing, and we have the platform's confirmation to show you. A filing that is still pending, or that the platform rejects, is not a removal and is not charged on the pay-on-removal plan.
Do you guarantee removal?
No. The platform decides, not us. What we promise is every hit is checked live, we file properly and promptly, and you only pay for removals we can show you.
How do you find them?
We search for copycats: domains that resemble yours, brand-name listings on marketplaces and impersonation ads, then we open each result live and check it. We call everything "suspected" until you have seen the evidence and signed off.
Do I have to sign a long contract?
No. Authorisation is a short document, there is no annual term, and you can withdraw it by email whenever you like. Read what it says.